Creating a Company Wiki in Notion: Your Internal

• Knowledge Hub A company wiki (internal knowledge base) is the central place where all employees go to find information about your organization – things like policies, processes, FAQs, and best practices.
• Notion’s flexible page structure makes it a great platform for a wiki.
• By keeping your wiki in Notion, your team can quickly access up-to-date info without digging through scattered docs.

Knowledge Hub

A company wiki (internal knowledge base) is the central place where all employees go to find information about your organization – things like policies, processes, FAQs, and best practices. Notion’s flexible page structure makes it a great platform for a wiki. By keeping your wiki in Notion, your team can quickly access up-to-date info without digging through scattered docs. As Notion’s help content points out, having all your company’s information in one place means “it’s easier to manage… everyone can find what they need quickly and easily. Plus, it makes onboarding new teammates more seamless — they have access to everything they need on day one” .

Benefits of a Notion Wiki

Single Source of Truth: Policies, product info, and SOPs live in one workspace. No duplicated docs, no outdated files. Searchable and Linked: Notion’s search indexes everything. You can quickly jump to a page. Wiki pages interlink, so navigating related topics is easy. Customizable Layouts: You can structure the wiki how you like – create a top-level index page that links to departmental sections (Engineering Wiki, HR Wiki, etc.). Easy Updates: Use the ‘Page Verification’ feature to require content be checked periodically, keeping it current . Access Control: Certain wiki sections can be restricted (e.g., management-only for financial policies).

Getting Started: Building Your Wiki

Create a Top-Level Wiki Page. Make a page titled something like “Company Wiki” or just “Wiki”. In it, add links (or a table of contents) to major sections: e.g., Mission & Values , HR & People , Technical Docs , Product , Sales & Marketing . This is the landing page for your knowledge base.

1.

Add Departmental Sub-Wikis. For each area of your company (Engineering, Marketing, HR, etc.),

create a sub-page. In each, include relevant docs and guides. For example

HR Wiki: Onboarding checklist, benefits overview, holiday policy, org chart. Engineering Wiki: API documentation, architecture diagrams, coding standards, release process. Sales & Marketing Wiki: Brand guidelines, buyer personas, sales pitch decks. Product Wiki: Roadmaps, feature specs, user research summaries. Encourage each team to populate their section. Notion’s knowledge management guide says individual teams can create their own wikis for team-specific info . Use “Turn to Wiki” Feature (Optional).

If you create a database of wiki articles (each doc is a row), Notion’s “Turn to Wiki” can add features like a Verification date property. This is more advanced – it essentially treats your pages as database entries. However , for most company wikis, a simple page hierarchy is fine. Assign Properties (Tags, Categories). If using a database, add properties to label articles (e.g., tags like “Procedure”, “Policy”, “FAQ”). This lets people filter or search by category.

For example, you could tag all “Hiring” documents and then filter to view only those. Connect Related Pages. Use back-linking: if a process involves HR and Engineering, link to the HR Hiring page from the Engineering onboarding guide. Encourage Contributions and Updates. Make it part of the culture that employees update the wiki. The page verification feature (optional) means page owners mark pages as reviewed. Wiki pages in Notion have a Verified field so readers know content is current .

Start with Templates if Needed. Notion has built-in wiki templates. For instance, the “Docs Wiki” or “Knowledge Base” templates can give you a ready-made database. You might use those as a starting point.

What to Include in Your Wiki

According to knowledge management best practices, your wiki should answer What kind of information should be included? . Common content includes: - Company Background: Mission, vision, history, org chart. - Processes & Procedures: How-tos for internal workflows (e.g., “How to request marketing support”). - Guidelines & Policies: Code of conduct, security policies, expense policies. - Project Guidelines: Naming conventions, code review process, deployment steps. - Team Info: Who’s on which team, contact list (some companies add a people directory). - FAQs: Quick answers for common questions (e.g., “How do I get access to the server?,” “What’s our time-off policy?”). Notion points out that knowledge management should include information relevant to your organization’s goals, including processes, policies, and best practices . 2. 3. 4. 5. 6.

1. 2. 3. 4.

5.

Best Practices

Keep It Organized: Group related pages. You can use headings and toggles on the main index, or a table (e.g., a page with a table listing doc titles and descriptions). Page Templates: Use templates for docs. For example, a “Project Post-Mortem” template or a “New Hire Announcement” template helps maintain consistency. Use Table of Contents: For long pages, add a block TOC so readers can jump to sections.

Maintain Currency: As mentioned, use Notion’s page verification (setting review dates) to ensure content is updated. For instance, set quarterly reviews on financial policies. Search and Tags: If not using a database structure, use consistent naming so search works well. If using a database, tag everything properly. Designate Owners: In your wiki pages, note who is responsible for maintaining it (e.g., a property “Owner”). That way, someone knows who to ask for the latest info.

Link FAQs: Have a “Start Here” for new employees, linking them to essential pages. Include the wiki link in onboarding checklists.

Example Section Flow

Home → People & Culture → HR Wiki: Contains Employee Handbook , Benefits , Holiday Schedule ,

Hiring Process .

Home → Product → Product Wiki: Contains Roadmap , Release Notes , Product Glossary . Home → Engineering → Engineering Wiki: Contains API Documentation , Dev Onboarding , Tech Stack . Home → Ops → Operations Wiki: Contains Office Map (if physical), Vendor List , Expense Procedures . Each page can have further sub-pages. For instance, “Benefits” might have sub-pages per benefit type (health, 401k, etc.). By centralizing knowledge, Notion helps “increase access for everyone” and ensures “teams access and share information easily” . This leads to improved communication and faster decision-making.

Next step

If you want to turn this into a reusable workspace, save your best blocks as a page template, name your properties consistently, and test your setup on mobile. Small tweaks like clearer statuses, fewer views, and better naming make a template feel instantly premium.

Try the free tools to estimate time saved and plan your next build, or head back to the Articles page to keep learning.